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Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site and please do not complete any purchase of products, service, or memberships.


Credit Card Payment Authorization including Recurring Payments

About Manuel Palachuk International (MPI) Products including Download Products
By clicking the Purchase button on the Checkout page you give us permissions to immediately debit your account for the amount indicated as the purchase price of the product you have added to your cart. This permission is for a single transaction only, and does not provide authorization for any additional unrelated debits or credits to your account.

About MPI Coaching, Consulting, and Service Memberships
All Manuel Palachuk international Coaching Programs and some offered Services require that the monthly fees be scheduled for recurring automatic charge to your credit card. We treat these Program and Service fees as Memberships. The Membership and associated recurring fee can be cancelled at any time by simply logging into the user Dashboard page at https://ManuelPalachuk.com.

How Recurring Payments Work
You authorize regularly scheduled charges to your Visa, MasterCard, American Express or Discover card when you select and sign-up for any Coaching Program on our website at https://ManuelPalachuk.com. You are charged the amount indicate for your selected Coaching Program, Consulting Engagement, or Recurring Service each month on the same date you signed up, until you cancel you Membership via the user Dashboard page at https://ManuelPalachuk.com. Each charge will appear on your statement with the Description starting with the words similar to: “MPI” or “MP-INTNL” or “Manuel Palachuk International” or some form thereof.

Membership Notices and Changes
You agree that no prior-notification is required but recognize we do attempt to send a courtesy MPI Coaching, Consulting, or other services Program Renewal Reminder and Invoice via email approximately ten days before your automatic renewal date. It is your responsibility to ensure this email is receivable by your mail server by Whitelisting the addresses: [email protected] and [email protected] in addition you should also consider whitelisting the domains: Palachuk.com and ManuelPalachuk.com. Additional automated notices may be sent when events occur such as: Membership Cancellation, New Membership Sign-up, Credit Card Expiration coming up, Credit Card Processing Issues, and other Membership related events.

PCI Compliance
Please note: MPI does NOT collect, hold, or maintain any credit card information in its offices or on its electronic systems anywhere at any time. All credit card information is stored securely by the respective Credit Card Processing companies. We will gladly provide a copy of the PCI compliance form from those sites upon request.

The Fine Print
By agreeing to the Terms and Conditions set forth above, you authorize Manuel Palachuk International to charge the credit card indicated during Membership or Services Sign-up according to the terms outlined above. You understand that this authorization will remain in effect until you cancel it via the user Dashboard page at https://ManuelPalachuk.com.

If the above noted payment dates fall on a weekend or holiday, you understand that the payments may be executed on the next business day. This payment authorization is for the type of bill indicated above. You certify that you are an authorized user of the credit card used for this transaction and that you will not dispute the payment with my credit card company; provided the transactions correspond to the terms indicated in this authorization form.


Refund Policy

Products and Services
Due to the immense work product required to create even a single product for download, we have a very strict refund policy. Because the user is granted immediate access to the content - either through download, online streaming, or unlocking of readable content - once product has been purchased, it is not refundable unless otherwise explicitly indicated. See below for the specific refund policy on our Online Courses.

Online Courses
All online courses are fully refundable until the end of the 14th day after purchase (Midnight, Eastern Standard time = GMT-5), or upon the start of the third Lesson, whichever occurs first. “Start of the third Lesson” is determined by the occurrence of any of the following actions: a) Marking any component of the second lesson of the course as “Complete”, b) Completing the second lesson of the course assessment, c) Viewing the third Lesson of the course, d) Downloading any content related to the third Lesson, or e) Beginning the Assessment for the third Lesson.

Coaching and Consulting Memberships (not complete courses as mentioned above) are not refundable. You are paying for access to my time, experience, smarts, and resources as outlined in any offer of such services. This means that regardless of your utilization of these assets, you have been granted full unencumbered access to all stated resources immediately upon purchase and will continue to have access to until the membership term expires, and therefore have received what you have paid for. If you no longer wish to maintain your membership, simply cancel it on the user Dashboard page at https://ManuelPalachuk.com.

In Person Courses
Due to the immense work product required to create the courses we present in person and the added requirements for reserving space, equipment, personnel, food, beverages, and other resources, there will always be a specific cancellation policy that involves a decreasing refund amount depending on the proximity to the event date. Please refer to each in person event individually for the specific schedule of refund percentages based on the date of request relative to the event date.

Regardless of our strict refund policy, we are always willing to consider any unique scenario a customer face. Please feel free to email me directly at [email protected] or my team at mailto:[email protected] with your request.


Site and Content

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Manuel Palachuk International. The collective work includes works that are licensed to Manuel Palachuk International. Copyright 2022 (and beyond), Manuel Palachuk International ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Manuel Palachuk International or purchasing Manuel Palachuk International products.

You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Manuel Palachuk International or to purchase Manuel Palachuk International products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Manuel Palachuk International. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Manuel Palachuk International used in the site are trademarks or registered trademarks of Manuel Palachuk International

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Manuel Palachuk International disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

Manuel Palachuk International does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

Manuel Palachuk International does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Manuel Palachuk International shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Manuel Palachuk International has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Manuel Palachuk International product is mistakenly listed at an incorrect price, Manuel Palachuk International reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Manuel Palachuk International reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Manuel Palachuk International shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Manuel Palachuk International without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Manuel Palachuk International may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Manuel Palachuk International.

Your use of this site shall be governed in all respects by the laws of the state of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Manuel Palachuk International products) shall be in the state or federal courts located in Pinellas County, Florida.

Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Manuel Palachuk International products) must be commenced within one (1) year after the claim or cause of action arises. Manuel Palachuk International’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right.

Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Manuel Palachuk International may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Manuel Palachuk International or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.

You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Manuel Palachuk International does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Manuel Palachuk International is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site.

However, Manuel Palachuk International reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Manuel Palachuk International in its sole discretion.

You agree to indemnify, defend, and hold harmless Manuel Palachuk International, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Manuel Palachuk International may link to sites operated by third parties. However, even if the third party is affiliated with Manuel Palachuk International, Manuel Palachuk International has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Manuel Palachuk International.

These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Manuel Palachuk International seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Please also visit our Privacy Policy section establishing the collection, use, retention, and protection of information for this website.

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Getting To The Next Level - Strategic Coaching Program

This program is ideal for organizations that are value-driven and actively pushing to become the Best of Breed in their industry or area.

They know there must be a well-laid-out strategy for the overall business and each aspect of the business coupled with the continuous drive toward the goals.

What you'll get:

  • 4 Face to Face Coaching Sessions Per Month
  • Unlimited Email and Phone Support
  • Agile Strategy Collaboration Portal™
  • Financial Insights Dashboard™
  • Aptitude, Personality & Skills Assessments
  • Success Focused Mastermind Groups™
  • Success Focused Accountability Groups™
  • Aptitude, Personality & Skills Assessments
  • Key Personnel Selection Assistance
  • Focus On Finance Quarterly Session
  • Project Training and Retrospectives
  • Tailored Training Sessions

Please remember that although you should be seriously committed to your plans for getting to the next level and your decision to take on a business coach, all programs are month-to-month with no long-term contract. You may change your Coaching Program at any time or even cancel with no penalties or fees.