February, 2013

"Mr. Palachuk's effective management methods are well reflected in the people he manages."
 

"Manuel came to us very highly recommended by several people in the industry and with a solid reputation that preceded him."

"Working with Manuel has been business-changing and far exceeded my expectations. "

"Manuel provided solid business advice in the IT service provider field. He had not only the business coaching, but the specifics for my industry."

"CCIT's business process has been simplified to allow our technical staff to be more productive by improving on communication with customers and internally as well."

"The difference Manuel has made to my personal life, team, and organization in the short time working with him has been immeasurable."

"When Manuel told me that one day I would fire a client, I thought he was nuts. But I felt good after firing my first client. You can't serve everyone, and some clients are holding you back without you even knowing it."

"Having worked with many of (Manuel's) technicians and office staff on occasion it is obvious that his expectations for quality, attention to detail and communications are well conveyed."

"It was at this point that he pointed out and made me realize such a basic thing I had been missing for 8 years. When a call comes in, I have 4 hours to respond. I don't need to get stressed, distracted or go crazy, but simply manage my time and respond. This was actually a turning point in both the relationship and in my business mindset."

"Manuel and I have worked very closely over the years ... on planned and unplanned projects including a complete storage server meltdown and our eminent migrating to a new set of servers the following year."

"(Manuel's) success with his previous company is well known in the Taylor Business Group, a consulting firm designed to cultivate overall business improvement which we are standing members of."

"Manuel understands the IT service provider industry, having been in the industry for many years. He knows the struggles, and he knows the solutions that work."

"Manuel has a genuine passion to take your ideal vision, combine it with his experience, and produce a polished product."

"Manuel's coaching has made a tremendous difference in my life as a whole. Before I met Manual, I did not see myself as someone who was in control of my career."

"(Manuel) isn't lying when he says he takes you to the gym. My head muscle hurts ...in a good way!"

"As a business owner, having an experienced Coach like Manny to provide guidance, advice, and training to our staff is simply invaluable."

"Among Manuel's clearly demonstrated qualifications is his ability to understand each and every aspect of our business from finances or service to documentation and to effectively communicate his goals to our team."

"Before working with Manuel, we were a small break-fix company and comfortable staying that way. At this point, we are an emerging MSP with absolute confidence in rapid growth and exponential expansion with a clear path."

"(Manuel's) coaching has not only allowed me to see how I am in control, but also the importance of playing a proactive visionary role in every aspect of my life."

"Manuel's skills with projects, process control and documentation have drastically changed how we do business."

"As a result of Manuel’s coaching, we have better service delivery, a scalable business model, increased profitability, and business growth. I would tell anyone considering using Manuel’s coaching to go for it; he will do wonders for your MSP business!"

"I have no doubt that Manuel can manage anything you put in front of him and will be a great asset in many ways."

"Mr. Palachuk has always demonstrated the highest level of professionalism when working with our company."

<img class="alignleft" style="margin: 0px 10px 0px 0px;" src="https://www.manuelpalachuk.com/wp-content/uploads/Jason-Etheridge.jpg" alt="" width="90" height="114" /><em><span style="font-size: 20px;">"</span>MPI's Getting to the Next Level program has completely changed our service delivery process. We no longer are stressed out, chasing our tails and worried about the next customer service challenge.<span style="font-size: 20px;">"</span></em>
<img class="alignleft" style="margin: 7px 75px 5px 0px; float: left;" src="https://www.manuelpalachuk.com/wp-content/uploads/Fade-Spacer.png" alt="" width="150" />

"I feel that working with Manuel is an absolute and critical part of our company's future, survival and growth."

"(Manuel's) methods are proven and when applied properly, you can only yield a positive outcome."

"What differentiates Manny from other Coaches is the fact that he's hands on with implementation and execution."

"(Manuel) has not only developed and seeded our company with the right procedures he has shown us how to continue to build our own after he has gone."

"When things were difficult, Manuel helped me understand that there was a clear path to success."

"I am excited about my future because Manuel's coaching has allowed me to trust in my own abilities."

"(Manuel) has given me the tools which allow me to prioritize my workflow, which brings greater efficiencies to my daily processes, and frees up valuable time to be spent on the most important tasks."

"It is most important to note that Manuel truly understands every aspect of our business and our product."

"It cannot go unmentioned that under Manuel's strict guidelines for our finance and project processes we have realized three solid quarters of profit in a row and are fully expecting the fourth to be at least as solid."

"(Manuel) is very self-confident and with good reason as he commands the knowledge he possesses."

"I have worked with many people on many levels. I can truly say that Manuel is one of the most organized and focused individuals I know. I have observed his management of his company, projects and people and believe him to be very effective, dependable and dedicated."

"What Manuel coaches is real life scenarios, not something from a book that sounds good but doesn't work or has never been implemented before. Manuel knows how to solve every common MSP pain point!"

"Manuel is an undiscovered gem in the rough. When the world discovers him and realizes his values, both in business and in life, he will be in extremely high demand and I hope still available to the little guys."

"(Manuel is) simply not just another Coach on the sideline barking out what needs to be done! He's become part of our staff by assisting with implementation and execution."

"The energy that (Manuel) puts into each session seems endless and his passion for mentoring shows."

"Sometimes the best thing a coach can do is help you see that things are going to turn out OK. Manuel did that for me."

"Before working with Manuel, we had not even heard of the concept of working and tracking time in real-time, which led to lost revenue from late billing, or even worse, forgetting to bill for work performed."

"I am certain that Manuel's resume clearly outlines the long list of accomplishments he has made for this company in the very short time he has been with us."

"It's pretty awesome when someone that is your business coach looks past the "business" side of things and cares about the person he's working with."

"We're using Manuel's Agile Service Delivery process to take care of our customers in a logical, systematized and orderly fashion, and it is making all the difference."

"I would and absolutely have recommended Manuel to others because of the value he brings to not just the company, but the people. He doesn't just help you run your business, he helps you get the spark back and enjoy your work."

"(Manuel) has always put the company's best interest first, and has always shown leadership qualities we needed to get NTS ready to go to the next level."

"I have found Manny's organizational and project management skills are above average due to his tendency to 'sweat the little things'."

"Mr. Palachuk's troubleshooting skills and methods are far superior to most I have seen in the field."

"Working with Manuel has changed my outlook on the future completely; I now have a written out plan on how to get my business to the $1 million revenue per year mark, and then to two and more."

"During one of the most critical times for our business Manuel proved to be able to handle a great deal of stress and conflict."

"(Manuel's) confidence and clarity is electrifying and contagious! He is able to help you open your mind's eye to see a greater vision, one that you are soon able to shape and mold into your own vision."

"Manuel is thorough, consistent, and always has a great perspective on whatever change you need to make to your business."

"Manny is an individual with the Coaching skills, knowledge, and experience to assist a business owner like myself to help grow their business."

"With Manuel’s Ten Golden Rules of PSA, I now understand the ‘gold standard’ of running an IT service business."

"Because of Manuel's Agile Service Delivery methodology, we are finally going to be able to reliably scale and grow our company without having our growth implode on itself."

"Any great mentoring relationship is an ongoing process. It is of utmost importance that I be able to consult with Manual from time to time in the future."

"I am certain that Manuel's resume clearly outlines the long list of accomplishments he has made for this company in the very short time he has been with us."

"Of all the benefits of Manuel's coaching, the personal relationship is the most important to me. Manuel is my business coach, but at no time does it feel like it's business only. It's more of a personal relationship that improves my business."

"Thanks to Manuel’s new work flow process and his encouragement, we have revamped our service delivery 180 degrees and replaced bad talent with new great talent. Without Manuel’s help and coaching, I would not have been able to transform my business for the better."

"Manuel's diligence and meticulous troubleshooting resulted in recovery of the storage server with all possible data intact."

"(Manuel) is not only articulate but his ability to communicate on many levels in many media is very effective."

"I can't stress enough that having Manuel understand my business is one of the most important if not the #1 reason we chose to coach with him in the first place. Manuel has shown me how to transform my business and that it's possible to find good technical talent."

"If I had to rate the importance of working with Manuel in the future, on a scale of one to ten, definitely a ten!"

"(Manuel) has coordinated and managed a number of software development, system migrations and roll-outs projects for my company in the past, always on time and always as expected.."

"I had joined a Microsoft networking event and after the first few meetings, I began to notice a pattern: The most successful members seemed to have a common denominator, Manuel. This is what made me choose Manuel for coaching."

"Manuel is direct and clear ... There's never any guessing as to what he means or what I should do."

"What makes Manuel different is he is not just your coach, or your friend. He is everyone's friend and works hard at putting like-minded people together to encourage growth and learning."

"I did not realize I could learn such important life lessons from a mentor or coach. Manuel was able to show me a whole world that I was unaware of."

"(Manuel's) personality, no-nonsense attitude and unparalleled years of experience make for a winning combination ... We are so glad we found Manuel and can't wait to see what the next level holds!"

"Having Manuel in my corner has significantly improved the path I walk, and continuing to learn from him can only further contribute to my success and growth."

"There is no doubt that (Manuel's) experience in the service industry has helped us put together many of our best processes in much less time than if were had continued on our own."

"Looking back now, I can see the immense difference it has made in the way I view myself and the part I play in my own reality. It has truly been a life changing transformation."

"I was never a big believer of needing a coach, but after working with Manuel, I would recommend a coaching program to any MSP business owner. Manuel really cares about you and your organization and gives 110% to make sure you succeed!"

"I believe Mr. Palachuk will bring imaginative innovation, dependability and high energy to any project or program with which he is involved. As a manager I have no doubt his integrity, dedication and drive will serve any company very well."